Case study · Travel · Web platformA centralised platform that solves the biggest problem travel agencies face: data scattered across systems that don't talk. BookinIT pulls every booking flow, supplier feed, and customer channel into one place, and gives agencies all the tools they need to run a successful online business.
In productionAfter working with Travel Agency Palma, we realised the market for online tourist offices didn't offer anything we'd actually wish on our customers. So we built BookinIT and solved the biggest problem agencies face: data scattered across systems that don't talk.
BookinIT is a modern digital platform for travel agencies and tour operators that connects accommodation, transport, suppliers, aggregators, and internal systems into one centralised sales and management environment.
It supports the complete booking journey: from smart search and real-time availability to reservations, payments, B2B sales, and partner integrations. By automatically synchronising prices, capacities, and availability, BookinIT reduces manual work, errors, and maintenance costs while making travel sales faster, simpler, and more scalable.
Every feature came from sitting alongside Palma's agents and watching where the day broke down. We built for the work that no demo ever shows.
Shortly after launch, Travel Agency Palma's sales were up 30%. The reason: a thought-through user experience and an online travel store where customers can quickly find exactly what they're looking for.
Every customer is different. BookinIT's smart search lets Palma's customers find the perfect holiday quickly and intuitively, by keyword. Packages auto-tag with continent, country, and region, saving the agents hours of manual sorting.
The system checks availability and bookings in real time, so agents stop wasting hours emailing or calling suppliers to confirm each accommodation, they answer customers instead.
No more compiling offers from different booking systems, no more repetitive searching, double-checking, or copy-pasting between tables. A holiday package is entered into BookinIT once. Even archived offers stay searchable, so nothing is ever lost.
Each screen is currently in production at Travel Agency Palma. Storefront, mobile, agent editor, analytics, and the B2B partner portal, all sharing the same source of truth.
BookinIT connects your inventory, sales channels, and booking processes into one system, reducing manual work today while giving you the flexibility to grow tomorrow.
Connect accommodation, transport, tour operators, aggregators, and internal systems in one central environment. Less switching between tools, less duplicate work, and one clear overview.
Search, availability, offers, reservations, payments, websites, and B2B channels work together, with prices and availability automatically synchronised.
Start with the functionality you need today and expand as your business grows. BookinIT adapts to your processes, integrations, markets, and sales channels.
The BookinIT website and system are very easy to use. Publishing content takes a fraction of the time it used to, and we've increased sales at home and abroad. We are satisfied in all aspects.
A 30-minute call with our CEO or technical lead. No sales script, no obligation, just a real conversation about what you're trying to solve.
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